Connected Spaces
Explore real-world examples of how teams are using Connected Spaces to streamline workflows, improve coordination, and move faster—together.
Provider
Break down silos between practices, clinics, and care teams to improve coordination, speed, and outcomes
Streamline referrals between primary and specialty care
Route patients faster with shared context, updates, and files.
Align on complex care plans across providers
Keep PCPs, specialists, and care teams in sync—no phone tag required.
Coordinate pre- and post-op care with surgical centers
Share instructions, timelines, and updates in one connected space.
Simplify hospital-to-SNF transitions
Ensure nothing gets lost in handoff—from discharge summaries to follow-up needs.
Coordinate ED follow-ups with community providers
Ensure timely follow-up and shared context between emergency departments and PCPs or clinics—without relying on delayed discharge faxes.
Collaborate across departments in multi-site health systems
Ensure nothing gets lost in handoff—from discharge summaries to follow-up needs.
Life Sciences
Accelerate coordination across providers, pharmacies, and field teams to streamline access, education, and support.
Collaborate on patient access and HUB programs
Keep providers, pharmacies, and support teams aligned to accelerate treatment.
Engage KOLs and field teams in real time
Create trusted, compliant channels between MSLs and clinical leaders.
Accelerate benefit verification and enrollment
Connect HUB teams, pharmacies, and providers to gather paperwork, verify coverage, and enroll patients faster.
Coordinate prior authorizations and appeals
Manage complex payer requirements in one shared space with clear roles across HUB, pharmacy, and prescriber teams.
Streamline shipment tracking and fulfillment
Keep everyone informed of dispensing status, shipping delays, and next steps—no more chasing updates.
Support patient onboarding and education
Align pharmacies and HUB reps around welcome calls, counseling, and adherence check-ins.
Payer
Streamline coordination with providers, care teams, and partners to close gaps, reduce delays, and improve member experience.
Manage utilization review in partnership with providers
Work in a shared Space to streamline clinical documentation, approvals, and appeal reviews—without endless faxes or back-and-forth calls.
Coordinate care transitions with high-risk members
Partner with provider teams to ensure safe discharge, equipment delivery, and timely follow-up for complex patients.
Collaborate on value-based care programs
Use shared Spaces to align on care goals, track performance metrics, and co-manage high-priority members.
Support member outreach and engagement
Work with provider groups to identify gaps, align outreach efforts, and improve preventive care compliance.
Resolve claims disputes faster
Connect payers and providers in one Space to clarify codes, share documentation, and settle disputes without delays.
Clinical Trials
Keep research teams, sponsors, and sites aligned from kickoff to closeout—without the communication chaos.
Manage study site communication in one place
Streamline site updates, query resolution, and trial documentation.
Coordinate decentralized trials with local providers
Bring research, labs, and care teams together—without extra portals.
Track protocol amendments and training across sites
Distribute updates, confirm receipt, and manage site readiness in a shared, transparent space.
Resolve data discrepancies in real time
Use a connected Space to clarify entries, respond to queries, and reduce delays in database lock.
Streamline CRO-to-sponsor coordination
Keep timelines, milestones, and issue tracking aligned across orgs—without juggling emails, spreadsheets, and siloed tools.
Accelerate IRB documentation and communication
Share approvals, protocol changes, and correspondence with research teams in one secure, compliant workspace.
Radiology
Speed up reads, reduce confusion, and close the loop on imaging—no portals, no phone tag.
Route radiology orders and results faster
Work with imaging partners in a shared space for scheduling and reporting.
Clarify lab orders and track test status in real time
Cut delays with direct communication between clinic and diagnostics teams.
Coordinate teleradiology reads and second opinions
Share studies, notes, and findings with outside radiologists—securely and without delay.
Streamline imaging appointment scheduling
Connect front-office teams with radiology groups to schedule faster, reduce no-shows, and keep patients on track.
Public Health
Respond faster and coordinate more effectively across agencies, systems, and community-based partners.
Coordinate outbreak response across healthcare partners
Connect hospitals, clinics, and public health agencies in real time during emerging health threats.
Streamline reporting and case investigation
Share data, documentation, and follow-up tasks across local providers and public health teams—fast and securely.
Support community health initiatives across orgs
Align nonprofits, health systems, and public agencies around screenings, education, and care access.
Close the loop on preventive care programs
Work with providers and local partners to track results, flag follow-ups, and boost preventive care outcomes.
Pharmacy
Strengthen the connection between pharmacists, prescribers, and care teams to improve access, adherence, and outcomes.
Collaborate on specialty medication access and onboarding
Work directly with prescribers to gather documentation, align on requirements, and speed up starts.
Close the loop on prescriptions and prior auth
Keep pharmacists and providers connected to avoid delays and reduce rework.
Support medication adherence and patient outreach
Coordinate reminders, check-ins, and follow-ups with clinical teams in one shared space.
Manage REMS and documentation workflows
Share risk evaluation materials, confirm training, and exchange required documentation with prescribers—without delays.
Coordinate financial assistance for high-cost therapies
Work with provider offices and manufacturer reps to align on copay cards, grants, and patient support programs.
DME (Durable Medical Equipment)
Make DME delivery, documentation, and coordination seamless between providers, suppliers, and care teams.
Coordinate DME orders between clinics and suppliers
Send, receive, and track orders in one real-time channel.
Share documentation and prior auths in real time
Exchange face sheets, prescriptions, and insurance info without delay.
Track delivery status and resolve issues faster
Stay updated on shipping timelines, delivery status, and exceptions.
Manage post-discharge equipment needs with SNFs or home health providers
Ensure patients get the equipment they need—right when they need it.